Legal
Privacy Policy
Last updated: 14 March 2025
Krung Pillar ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information about individuals who visit our website or engage our legal services. It is prepared in accordance with the Thai Personal Data Protection Act B.E. 2562 (PDPA) and applicable data protection principles.
1. Introduction and Scope
This policy applies to all personal data collected by Krung Pillar through our website at {{DOMAIN_NAME}}, by telephone, in person at our office at 88 Langsuan Road, Lumpini, Pathumwan, Bangkok 10330, or through any other communication with us. By using our website or contacting us, you acknowledge that you have read and understood this policy.
2. Data We Collect
Information you provide directly
- Name, email address, and telephone number submitted via our contact form
- Information you share during consultations or correspondence regarding your legal matter
- Any documents or information you provide in connection with a legal engagement
Information collected automatically
- Website usage data via analytics cookies (if consented)
- IP address, browser type, and device information
- Pages visited, time spent, and referral sources
3. How We Use Your Data
- To respond to enquiries and arrange consultations
- To provide legal services and manage your matter
- To communicate updates relevant to your engagement
- To improve our website based on usage analytics (where consented)
- To comply with legal obligations, including record-keeping requirements under Thai law
We rely on your consent (for marketing and analytics), legitimate interests (for internal administration), and contractual necessity (for service delivery) as the legal bases for processing your personal data.
4. Data Retention
We retain personal data related to legal matters for a minimum of 10 years after the conclusion of an engagement, in accordance with Thai legal record-keeping obligations. Website enquiry data where no engagement follows is retained for up to 12 months. Analytics data is retained in aggregated, anonymised form.
5. Data Sharing
We do not sell your personal data. We may share data with:
- Thai government departments and courts as required by law or for registration purposes
- Third-party service providers (such as IT hosting) under strict data processing agreements
- Professional advisors bound by confidentiality obligations
Any sharing is limited to what is strictly necessary for the stated purpose.
6. Data Security
We maintain technical and organisational measures appropriate to the sensitivity of personal data held, including encrypted document storage, access controls, and regular security reviews. In the event of a data breach, we will notify affected individuals and the relevant authority as required by the PDPA.
7. Cookies
Our website uses cookies to function and, where you have given consent, to analyse usage. See our Cookie Policy for full details and controls.
8. Your Rights Under the PDPA
Under the Thai Personal Data Protection Act, you have the right to:
- Access your personal data held by us
- Request correction of inaccurate data
- Request deletion of data where retention is no longer necessary
- Object to or restrict processing in certain circumstances
- Data portability in a commonly used electronic format
- Withdraw consent at any time (without affecting lawfulness of prior processing)
- Lodge a complaint with the Personal Data Protection Committee of Thailand
To exercise any of these rights, contact us at privacy@{{DOMAIN_NAME}}. We will respond within 30 days.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and recommend reviewing their policies independently.
10. Children's Privacy
Our services and website are directed at individuals aged 18 and over. We do not knowingly collect personal data from minors. Where a matter involves a child's interests, only the data necessary for that legal purpose is processed.
11. International Data Transfers
In matters involving parties outside Thailand, personal data may be shared with overseas parties or authorities as required by the nature of the legal proceedings. Where this occurs, we take appropriate steps to ensure adequate protection under the PDPA.
12. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website or services constitutes acceptance of the updated policy.
13. Contact
For questions or requests regarding this policy or your personal data, please contact:
Krung Pillar
88 Langsuan Road, Lumpini, Pathumwan, Bangkok 10330, Thailand
Email: privacy@{{DOMAIN_NAME}}
Phone: +66 2 652 3817